Frequently Asked Questions
Everything you need to know about your luxury fashion experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your exchange or refund process.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At Fivem Dealership, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or certified sustainable fabrics.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to follow your package's journey in real-time.